![]() We value every colleague, their diversity and the contribution that they make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. There are two things that we want to share with anyone considering joining us.įirstly, we’ve got big ambitions for our colleagues and the future of the organisation. Well-being support for you and your family.Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.Professional development and paid for industry certifications/qualifications.Share options and 10% pension contribution.Discounted BT Broadband, TV & mobile packages and BT products.PowerShell or relevant scripting experience.Windows Server and Active Directory experience.Juniper Networking experience (desired).Cisco Networking expertise, deployment and Troubleshooting.Experience of working within 1st, 2nd, and 3rd line support teams.You'll have the following skills & experience Delivering and operating these services within agreed performance standards and contractual agreements whilst operating within agreed timescales and budgets.Supporting BT Business by operating internal and customer networks, platforms and systems in support of ourselves and special customers.Working with all stakeholders in Service Operations to ensure that budgets are built year on year based on understanding improvements and forecasting business expectations.Improving customer experience – By delivering repair, provision and service availability performance, continually improving & supporting delivery of great NPS outcomes.Driving change and innovation in technology and working practises/processes.You'll have the following responsibilities The terms of this allowance will be made available if you are successful in being recruited into this role An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. This role will require working as part of a team, supporting colleagues and collaboration with customers.ĭue to the sensitive nature of this role you may be required to undergo DV (Developed Vetting) level Security Clearance (). You should also contribute to innovation and development of new products, and process improvement initiatives. Within this role, you will be responsible for contributing to the design and deployment of new bespoke systems as well as supporting and maintaining existing ones. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. ![]() You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. We deliver vital work at scale, with real breadth and impact. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors.
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